Guide to register complaint

Online complaint


The National Anti-Profiteering Authority (NAA) is the statutory mechanism under GST law to check the unfair profiteering activities by registered suppliers under GST law. The NAA’s core function is to ensure that the commensurate benefits of the reduction in GST rates on goods and services done by the GST Council and of the input tax credit are passed on to recipients by way of commensurate reduction in prices by the suppliers.

The formation of NAA comes against the background of the rate-reduction of a large number of items by the GST Council in its 22nd meeting at Guwahati. At the meeting, the Council reduced the rates of more than 200 items, including goods and services. This has had a tremendous price-reduction effect, and consumers will benefit only if the registered suppliers under GST law reduce the prices of the respective items immediately.


The NAA’s main function is to ensure that registered suppliers under GST law are not profiteering by charging higher prices from recipients in the name of GST. The legal mandate of NAA is to examine and check such profiteering activities and recommend punitive actions, including cancellation of registration. The Chairman, NAA, along with four technical members, with the assistance of the Standing Committee, the Screening Committee in every state, and the Directorate General of Anti-Profiteering in the Central Board of Indirect taxes & Customs (CBIC), will work together on the anti-profiteering front.


We hope to bring transparency in our decisions and be more proactive in persuading the industry and registered suppliers under GST law in passing on benefits to consumers.